Helpful information

Find clear answers to your questions about our cleaning services across Plymouth, Saltash, and Ivybridge. We believe in transparent pricing, open communication, and dependable service tailored to your home or business.

Frequently asked questions

Everything you need to know about our rates, service areas, bookings, and how we care for holiday lets, offices, and domestic properties.

What are your standard cleaning rates?

Our standard cleaning services for domestic and commercial properties are priced at £18 per hour. Holiday let cleaning is £25 per hour. Deep cleans and end of tenancy cleans are individually tailored and priced per job.

Which areas do you cover?

We proudly serve clients located in Plymouth, Saltash, and Ivybridge, providing flexible scheduling for holiday lets, commercial premises, and private homes.

Do you bring your own cleaning equipment and supplies?

Yes, we bring all of our own professional cleaning products and equipment. You do not need to provide anything, ensuring a completely hassle-free experience.

How do I book a clean, and how much notice is required?

You can book easily online via email at oceancitycleaning86@gmail.com or by calling 07894627331. We require a minimum of 24 hours' notice for bookings and cancellations.

Do I need to be at home during the clean?

No, you do not need to be present. Many of our clients arrange to provide a key or key safe code so we can let ourselves in, carry out a thorough clean, and securely lock up when finished.

How do you handle changeovers and keys for holiday lets?

We regularly manage holiday let turnovers across the Plymouth area. We can collect keys securely, manage key safe combinations, and ensure your holiday home is pristine and welcoming for the next guests.

What is included in deep cleans and end of tenancy services?

Deep cleans and end of tenancy cleans cover thorough, top-to-bottom sanitation, including appliances, skirting boards, and fixtures. Because property sizes and conditions vary, these are priced on a per-job basis following an assessment.

Do you offer office and commercial cleaning?

Yes, we provide reliable commercial and office cleaning tailored to your working hours to ensure minimal disruption to your daily operations.

Ready to book your clean?

Get in touch with Ocean City Cleaning today to schedule your domestic, holiday let, or commercial clean in Plymouth, Saltash, and Ivybridge.